Primary Connect
Kayla Kennedy is a seasoned professional in customer experience management, currently serving as a Senior Customer Experience Manager at Primary Connect since October 2024. Prior to this role, Kayla Kennedy spent over four years at NEXTDC as a Customer Service Manager and a significant portion of a decade at Brightstar Corp., where various positions included Customer Service Manager - Oceania, Contact Centre Team Leader, Senior Service Specialist, and Customer Service Representative. Kayla Kennedy's educational background includes completion of studies at John Therry Catholic High School from 2005 to 2008 and earning a degree from The College For Adult Learning between 2021 and 2023.
This person is not in any teams
Primary Connect
Primary Connect moves products all over Australia and New Zealand, and we’re passionate about doing it in the safest, freshest way possible. We opened in Australia in 2003 and New Zealand in 2009. Since then, we’ve grown to be a successful ‘freight and logistics business within a business’, and today we work with over 1,000 customers. We work with our customers and partners to understand their supply chain movements, with the aim of improving efficiencies and reducing their cost of doing business. At all times, safety is our absolute priority. We work with our trusted transport partners and service providers to ensure that our safety procedures are of the highest standard possible. We take pride in our customer service, our commitment to safety, and the way we take care of our community and environment.