Probe CX
David Buerckner currently serves as the Chief Information Security & Risk Officer at PROBE Group, with prior experience as the Head of Security Operations at Tesserent and GM - Internal IT at Interactive Pty Ltd. With a strong background in IT operations and project delivery, David has successfully managed networks, security services, and vendor relationships throughout their career. David holds a Master of Business Administration in Information Technology from Charles Sturt University and a Bachelor of Information Technology from the University of Central Queensland.
Probe CX
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including the Australia, New Zealand, the Philippines, United States and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, process and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.