Probe CX
Joh Edmonds is currently the Head of People AU & NZ at Probe CX since April 2021. Previously, Joh held the role of People & Culture Manager, Australia at Stellar Asia Pacific from April 2015 to April 2021. Prior to that, Joh held various human resources-related roles at Insurance Australia Group from 2006 to 2014, and at IAG from 1999 to 2006. Starting out at ANZ in 1982, Joh worked in various roles within the organization until 1998. Throughout their career, Joh has gained extensive experience in human resources, operations, and management.
Probe CX
At Probe CX, we help our clients become modern digital organisations. With a dedicated team of 19,000-plus staff across five countries, including the Australia, New Zealand, the Philippines, United States and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, process and data, and provide businesses with complete end-to-end service for customer operations. In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable. Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive.