Hima Bindu Dhanaraj

Hima Bindu Dhanaraj currently serves as a Customer Success Analyst at project44, managing a portfolio of over $15M with a 90% client retention rate and generating $2M in upsell revenue. With expertise in optimizing onboarding and integrations, Hima has improved client engagement by 25% and reduced product integration cycle time through collaboration with product and network teams. Previously, Hima held roles as an Enterprise Account Manager and Product Specialist at project44, managing significant ARR and maintaining high client satisfaction metrics. Prior experience includes positions as a Senior Product Support Engineer and Product Support Engineer at Sprinklr, focusing on ad campaign management and technical issue resolution. Hima holds a Master's degree in Business Analytics from Dublin Business School and a Bachelor's degree in Information Technology from CMR Institute of Technology.