Team Lead Supervisor

POSITION: Case Management Social Worker Team Lead Supervisor

The Case Management Social Worker Supervisor will be responsible for managing and motivating a team of four to five social workers, who will comprise a unit of the Case Management program. The Case Management Team Lead Supervisor will provide robust supervision to the staff, while ensuring compliance with standards and protocols required by NYC Aging for the initiative.

RESPONSIBILITIES:

• Ensure compliance with NYC Aging program and funding source standards, targets, and requirements. 

• Provide weekly individual supervision to the case management staff and monthly, as a group. 

• Provide leadership and guidance to social workers to ensure high quality service delivery. 

• Support, motivate, and inspire team staff in their daily functions, as well as providing opportunities for workshops and trainings to enhance their social work skills

• Review and sign off on all client cases, as well as ensure review of intakes, care plans, assessments, and reassessments. 

• Develop and implement care plans with case management staff for all clients. 

• Supervise data entry into database and ensure proper scanning of case-related documentation. 

• Complete routine data entry and review of monthly statistics for internal use and reports to NYC Aging. 

• Prepare and submit quarterly reports to the Program Director and meet with PD as needed. 

• Perform other tasks required by the PD, including but not limited to assisting in producing special events and projects. 

• Manage and update annual and monthly files, logs, and records for the initiative and prepare for audits. 

• Represent PSS at community outreach sessions, conferences, and other networking events as needed.

QUALIFICATIONS:

• LMSW or LCSW

• At least three years of supervisory experience within the social work field. 

• Bilingual English/Spanish speaking preferred. 

• SIFI Field Instructor preferred. 

• Exceptionally strong interpersonal, clinical, organizational skills. 

• Ability to work independently and collaboratively. 

• Extensive knowledge of community resources in The Bronx. 

• An understanding of NYC Aging standards for Case Management. 

• Superior time management skills with a proven ability to meet contractual deadlines.

EEOC AND DEI STATEMENT:
At PSS we are committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity and strive to create an inclusive and respectful workplace where all individuals are welcomed, supported, and given the opportunity to thrive.
EOE M/F/D/V