Neil Hyland

Neil Hyland is an experienced professional in technical services and IT support, currently serving as the Manager of Client Technical Services at Pulsant since April 2022, where responsibilities include leading teams for proactive management and monitoring in client services. Prior to this role, Neil worked at Opal IT for over a decade in various positions including Support Manager and Technical Support Coordinator. Neil’s foundational experience includes senior roles at Robson Brown as a Senior Systems Administrator, as well as instructional roles in desktop publishing and digital media. Notable projects include implementing video-conferencing facilities and developing integrated IT helpdesk systems. Neil holds an MSc in Multimedia Technology and a BA (Hons) in Commerce from Edinburgh Napier University.