Puzzel
Elin Filipp has a diverse work experience in human resources. From 2014 to 2015, they interned at Regeringskansliet, where they focused on HR strategy and wrote a research paper on equal rights and opportunities. From 2015 to 2018, Elin worked at Ants - Tech Recruiters as an HR Manager and Talent Acquisition Consultant. In 2018, they joined Talentech Group as a Chief People Officer, overseeing HR operations and talent management. In 2023, Elin became the Chief People Officer at Puzzel, a leading provider of cloud contact centre solutions.
From 2012 to 2015, Elin Filipp attended Umeå University where they obtained a Filosofie kandidatexamen (fil.kand.) in Personalvetetarprogrammet, specializing in sociology with a focus on personal and work-life issues.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.