Puzzel
Stoyan Ivanov is an accomplished finance professional with extensive experience in accounting and finance management. Currently serving as a Senior Finance Controller at Puzzel since May 2022, Stoyan previously held various positions at TMF Group from July 2011 to May 2022, including Assistant Manager Accounting and Tax, Senior Accountant, and Accountant. Stoyan holds a Master's degree in Accounting from the University of National and World Economy, earned between 2007 and 2012.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.