Puzzel
Victor Naess is a seasoned professional specializing in revenue operations, currently serving as Revenue Operations Manager at Puzzel since December 2023. Previously, Victor worked as a Revenue Operations Analyst at Paddle, a payment infrastructure provider for software companies, from September 2022 to December 2023. Prior experience includes holding the position of Revenue Operations Manager at Albacross, where Victor implemented a transition from HubSpot CRM to Salesforce and led a successful business development team. Victor's background also features roles at Pavilion and GTT, further enhancing skills in sales development and management across various industries, including Telecommunications and MarTech.
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Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.