Qmatic
Brian Palacios is a skilled Technical Support Specialist at Qmatic since January 2023. Previously, Brian worked at Fiserv from November 2020 to January 2023, where roles included Executive Escalations / Advanced Support, Tier 1 - Subject Matter Expert, and Bilingual Tier 1 Technical Support. Prior experience includes serving as Print Production Team Lead at Motivated Print from August 2015 to October 2020. Brian is currently pursuing a Bachelor's degree in Cybersecurity at Kennesaw State University, with an expected graduation date of August 2025.
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Qmatic
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Qmatic is a global leader in reshaping connections between people and services for truly excellent customer experiences. Working seamlessly with partners all over the world, they provide over 2 billion customer journeys every year, on more than 65,000 systems, in over 120 countries and across several sectors such as finance, healthcare, retail and public services.