
QStory are the pioneers of Intraday Automation (IDA). We transform contact centres in ways that no-one else can.

We exist to create a better everyday life for customer service professionals by helping them to work in a happier, more empowering and productive environment.
Our powerful AI platform automates resource management in line with real-time customer demand and staff availability, which gives agents proactive control of their work schedule, whilst still offering customers the best possible service experience.

With QStory IDA, contact centres can supercharge their existing workforce management system to enhance staff engagement, well-being and satisfaction, leading to greater retention, performance levels and results.


AI/ML

Automation

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QStory

QStory's headquarters in London, United Kingdom

Wayne Thornhill

Simon Beck

Fiona Coleman

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People (7)

Wayne Thornhill

Barry Cochrane

Tony D'Cruze

Hayley White

Nick Boxall-Hunt

Nino Reina

Joanne Draper

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