Alix Laniesse

Alix Laniesse is an accomplished professional with extensive experience in client success and technical account management within the eCommerce sector. Currently serving as Senior Manager for Client Success & Technical Account Management at Radial Inc. since September 2016, Alix excels in maintaining strategic relationships with international clients and providing expert guidance on eCommerce solutions. As the Founder of Soon Line SARL, Alix leads the e-commerce platform Soon-Line.com. Prior experience includes a Customer Success Manager role at eBay Enterprise, where Alix played a pivotal role in launching Ralph Lauren’s E-commerce platform in Europe, and an Account Manager Team Lead position at Acxiom UK, focusing on customer data management for Danone France. Alix holds a Master's Degree in International Business/Web Marketing from KEDGE Business School and an additional Master's Degree in International Business from the University of Minnesota, along with a Bachelor's Degree in Applied Languages from Université Bordeaux Montaigne.