RAPP
Denise Fuel is an experienced leader in customer success and financial systems management, currently serving as Director of Customer Success at RAPP since July 2023. Prior to this role, Denise held the same title at Code Worldwide from February 2015 to July 2023, where responsibilities included overseeing client onboarding, adoption, and engagement through Creative Engineering and Mar-Tech SaaS solutions. Earlier experiences include managing client relationships as a Customer Success Manager and leading product development as a Project Manager at Code Worldwide. Denise also directed ERP system administration and business solutions for National Healthcare Associates and managed financial systems at Omnicom Group. Educational qualifications include a Bachelor's degree in General Accounting from Pace University and enrollment in a Project Management Certification Program at NYU School of Continuing and Professional Studies.
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RAPP
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RAPP is the customer experience agency. RAPP is driven by data, inspired by culture, and enabled by technology. The agency believes in creating real-time, brand-building, problem-solving, useful customer journeys across all channels that are measurable, trackable and accountable. RAPP continues to build on its heritage as a powerhouse in direct,relationship and loyalty marketing to deliver experiences that make brands, products and services richer.