Rapport Guest Services
Abbie Livesey has extensive experience in the hospitality industry, starting as a Showroom Receptionist at BMW Group and progressing to roles such as Skin Care Consultant at Clarins UK and Account Manager at Office Concierge. Currently serving as the Head Of Operations and Contract Manager at Rapport Guest Services, Abbie also held the position of Reception Services Manager at BaxterStorey. Abbie's career showcases their growth from Junior Staff Manager at Waterhouse Cafe to Team Leader and Corporate Receptionist at Office Concierge. Abbie's educational background includes A Levels from Blenheim 6th Form College and G.C.S.E from Blenheim High School.
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Rapport Guest Services
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“We are proud to focus on the development, engagement and wellbeing of our brilliant Rapport Ambassadors who consistently deliver exceptional Guest and Workplace services to our clients and their guests every day.” - Dirk Talsma, Managing Director Rapport has received many awards for its focus on Employee Engagement including ‘3 Stars’ from Best Companies, the company behind the Sunday Times 100 Best Companies to Work For list. Other awards that Rapport has received include: - Cateys Front of House Team of the Year (four times) - Cateys People & Training award - HR Diversity Champion for the Global Diversity List - Diversity and Inclusion award for HR in Hospitality Award - People Development Award at the FSM awards Rapport Guest Services is an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Canada, Denmark, Switzerland and Hong Kong. The company’s fully managed offer includes reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services. Our Ambassadors create rapport with clients and their guests from the outset, leaving them with the perfect impression every time. Employee engagement, personal and professional development, and career progression for our Ambassadors is always a priority for us. We have a highly resourced internal Learning & Development team who constantly provide new and innovative training and workshops. Rapport also provides countless engagement initiatives and employee-led networks to join. Instagram: @rapport_guest_services Twitter: @RapportService Facebook: @RapportService MyGwork: Rapport