eRevMax
Suchandra Acharya has extensive work experience in customer support roles. From 1997 to 2003, they worked at DSS Mobile Communications Ltd as a Senior Customer Care Counsellor, handling customer queries, complaints, and suggestions. They were also responsible for coordinating with different departments and locations. Then, from 2003 to the present, Acharya has been with eRevMax, starting as a Manager of Customer Support and eventually becoming the Vice President of Customer Support. In this role, they managed the operations team, communicated with key accounts, achieved business targets, conducted training, and managed recruitment and MIS.
Suchandra Acharya obtained a Master of Arts degree in English Literature from Jadavpur University from 1999 to 2001. Suchandra also holds a certification in Six Sigma Green Belt, with no information provided regarding the institution or specific date of completion.
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eRevMax
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eRevMax is a global travel technology company that helps hotels to maximize online revenue opportunities through real-time ARI distribution, market intelligence, and connectivity solutions. eRevMax is known for stable solutions with 99.9% product uptime. We strongly value data privacy and security. The company is ISO 27001:2013 and PCI DSS certified as well as GDPR compliant. The company provides specifically tailored solutions within its core product brand - RateTiger. Our brand offers unified hotel management solutions/services such as Channel Manager, Booking Engine, Rate Shopper, Metasearch Management, Global Distribution System, and Website Development for all hotel types across the globe. RateTiger works with 450+ channel & technology partners to assist thousands of hotels globally to increase revenue opportunities. Our product suite offers the industry’s leading Channel Manager for online distribution, Shopper for rate benchmarking and RTConnect for seamless 2-way XML integration between OTAs and hotel PMS. For more information, please visit: https://ratetiger.com/