Raya CX
Adel Reda is currently the Talent Acquisition & Assessment Center Section Head at Raya CX. With previous experience as a Senior Talent Acquisition Lead and Recruitment Specialist, Adel has a strong background in managing recruitment metrics and team activities. Adel also has experience as an Assistant Lecturer at the Faculty Of Commerce English Section Cairo University. Additionally, Adel has worked in various HR roles at companies such as Vodafone, EZZSTEEL, and ABDEN Pharmacies. Adel holds a PhD in Marketing/Marketing Management, a Master's degree in Brand Management, and a Bachelor's degree in Business Administration and Management.
Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.