Ahmed Khalil

Customer Services Agent at Raya CX

Ahmed Khalil has a strong background in customer service and support roles, with experience in various companies such as Talabat, Souq.com, Raya Contact Center, and e3050.com. Ahmed currently works at Talabat as a Payment Reconciliation and Account Advisor at the Operation Support Unit. Ahmed is also a Subject Matter Expert at the Talabat Call Center Team. With a degree in Computer/Information Technology Administration and Management from Madina academy, Ahmed has a solid foundation in handling customer requests, complaints, and concerns efficiently. Ahmed's skills in tracking team performance and ensuring proper processes are followed demonstrate their dedication to providing excellent customer service.

Location

Giza, Egypt

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Raya CX

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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.


Headquarters

Giza , Egypt

Employees

5,001-10,000

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