Raya CX
Sherif Kamel has a vast and impressive work history, starting from being a Business Analyst at Horizons Software to their current position as Poland General Manager at Raya CX. With experience in roles such as Customer Centricity Manager at Orange Egypt and Cisco Account Manager at Xceed, their expertise in business strategy, process improvement, and customer experience management is evident. Sherif has also co-founded Spot On Management Consultancy to assist entities in their continuous improvement and development journey. Through their education in Industrial & Management Engineering and an EMBA in Business Administration and Management, Sherif has honed their skills in various areas of business operations and management.
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Raya CX
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RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.