Real Time Resolutions, Inc.
Chevon Binns has extensive experience in customer solutions and operational training, currently serving as the Customer Solutions Department Manager and Operational Trainer Manager at Real Time Resolutions, Inc. since October 2014. In these roles, Chevon Binns trains and coaches agents, provides feedback on call quality, and facilitates training sessions, while also managing agents remotely. Previously, as a Senior Recovery Analyst and Recovery Analyst, Chevon Binns handled inbound and outbound calls, negotiated account arrangements, and provided solutions to customers. Earlier experience includes serving as an Operations Manager at Portfolio Recovery Associates, overseeing a team of 15 employees and managing credit card operations. Chevon Binns holds a Bachelor's degree in Criminal Justice and Corrections from the University of Phoenix and a Bachelor of Applied Science in Criminal Justice and Corrections from Henderson State University.
Real Time Resolutions, Inc.
At RTR, we pride ourselves on our unique corporate culture. We offer a cubicle-free work environment that promotes employee communication and teamwork. Our executive management works an arms-length away from our employees, instead of hidden away in an office, encouraging conversation between managers and their employees and improving company morale. Our leaders live out the values of our company every day. They exude team spirit, encourage teamwork and reward outstanding performance. RTR differentiates itself through the caliber of people we hire. We seek to build a lasting relationship with every employee. Won't you join us? To become part of the RTR Team, please visit Careers at www.realtimeresolutions.com. Search for job openings, complete an online application and upload your resume! NMLS ID: 9745