Refract - an Allego company
Rachel Long has a diverse work experience spanning multiple industries. Rachel started in 2014 as a Marketing/Placement Assistant at Northumbria University. From 2016 to 2021, they worked at the Frank Recruitment Group, initially as an Events Marketing Team Leader and later as a Senior Event Marketing Executive. In 2021, they joined Allego as an Events & Community Manager, where they are responsible for providing sales enablement and coaching technology. Rachel also works as an Events & Community Manager at Refract, which is an Allego company specializing in conversation intelligence for sales leaders and coaches. With a strong background in events and marketing, Rachel's experience demonstrates their ability to adapt and thrive in dynamic and fast-paced environments.
Rachel Long attended Northumbria University from 2012 to 2016, where they obtained a Bachelor's Degree in Communication and Public Relations.
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Refract - an Allego company
Every conversation, call, demo, meeting and email contains a treasure trove of insight.The words used, phrases chosen, questions asked all impact on success. Yet, throughout our own careers, sales coaching always felt broken.We would ride along calls and demos, share ideas and feedback, all without a shared reflective view.And as powerful ascoaching continually proves to be, it only accounts for less than 5% of sales managers time.So,to make sales coaching simple, more time efficient and to amplify the benefits, we built Refract.By highlighting the decisive and defining moments of these conversations and surfacing coachable insight specific to your business and reps, mistakes and missed opportunities can be remedied. Great moments can be shared amongst the team. The best made available in a searchable library.Our AI technology delivers personalized insight, based on your business and your reps, showing the actions and words that align with top performers and results.We work with a range of global clients, with teams from just a handful to the 1000’s. And whilst every organization is different, they all have one thing in common. They’re passionate about improving sales conversations, and that’s just what we’re here for.