Helene Deighton

Helene Deighton is an experienced professional in customer success and operations management, currently serving as a Senior Customer Success Operations Manager at RELEX Solutions since June 2022. In this role, Helene has focused on developing scalable processes for Global Customer Success, including building forecasting procedures and enhancing Salesforce usability. Previously, Helene worked at Nordcloud as a Senior Sales Support & Operations Manager and at Udemy as a Deal Desk Manager for EMEA, contributing to operational efficiency and process improvements in high-growth environments. Earlier experience includes managerial roles at Pluralsight and BearingPoint, with a strong emphasis on sales support, process optimization, and cross-departmental collaboration. Helene holds a Master of Science in Economics and Business Administration from Aalto University and has completed various exchange studies in international business and translation.