Petriina Rinne

Petriina Rinne is a seasoned professional in service delivery and design management, currently serving as a Senior Service Delivery Manager at RELEX Solutions since March 2023. Previously, Petriina held various roles at SYNLAB Suomi, including Development Manager of Design, where responsibilities encompassed process modeling, customer journey envisioning, and project management for new service launches. Prior experience includes positions such as Business Analyst at Capgemini, focusing on requirements engineering and service design, and UX Research Specialist at Firstbeat Technologies, specializing in user needs and market trends. Educational qualifications include a Master’s Degree in Information Systems Science from the University of Jyväskylä and a Bachelor’s Degree in Business Administration from Universität Passau.