Hope Figueroa

National Client Manager at Reliance Matrix

Hope Figueroa is a skilled professional with years of experience in the banking and financial industry. With a Bachelor's degree in Design and Visual Communications, Hope has held various roles such as Assistant Branch Manager at Chase, Customer Service Manager at Fifth Third Bank, and now currently serves as the National Client Manager at Reliance Matrix. Throughout their career, Hope has demonstrated their expertise in client management, customer service, and pre-sales support.

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Dundee Township, United States

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Reliance Matrix

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Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world.