Replicant
Kelsey Turbeville, PhD, is an experienced product manager and researcher with a strong background in machine learning and user experience. Currently serving as the Lead Product Manager at Replicant since October 2024, Kelsey previously held the role of Senior Product Manager at UserTesting from June 2020 to September 2024, where responsibilities included leading machine learning product initiatives and productizing AI/ML features. Kelsey also contributed as a Senior UX Researcher and Interim ML PM at UserTesting, focusing on research-driven product development. With a solid academic foundation, including a PhD in Archaeology and an M.A. in Classics from the University of California, Berkeley, Kelsey has a rich history of conducting research and leading projects in various cultural settings, demonstrated through roles at prestigious institutions and international research endeavors.
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Replicant
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With the world’s first Thinking Machine™, Replicant provides always-on support to resolve customer issues quickly and naturally over the phone using Voice AI.