Nabila H.

Senior Manager Customer Support at Respond.io

Nabila H. has four years of work experience in customer service, teaching, and client relationship management. In 2021, they joined respond.io as a Customer Support Team Lead and Customer Support Associate. In 2019, they were a Spanish Language Tutor at the University of Malaya. In 2018, they were a Spanish Tutor at The YMCA of Kuala Lumpur and a Client Relationship Executive at Universal Minds Malaysia, where they coordinated training and team-building events, conducted sales, and engaged with client enquiries, as well as acted as a part-time trainer and facilitator.

Nabila H. attended Sekolah Sri Bestari from 2002 to 2012, where they obtained their SPM in Science. Nabila then went on to pursue a Bachelor of Languages and Linguistics from the University of Malaya, which they completed in 2018 with a focus in Spanish.

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Kuala Lumpur, Malaysia

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Respond.io

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Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.