Respond.io
Shankar Moorthy is a seasoned technical support professional with extensive experience in customer service and IT support. Currently serving as a Technical Customer Support Associate at respond.io since January 2023, Shankar effectively addresses customer inquiries and collaborates with cross-functional teams to enhance customer solutions. Prior experience includes a role as a Senior Technical Support Associate at NCR Corporation since December 2016 and as an IT Application Expert for SAP at Evonik from August 2018 to January 2023, where Shankar efficiently managed SAP-related incidents for global end users. Earlier experience includes working as a Technical Support Analyst at Singtel from January 2014 to March 2016. Shankar holds an Associate's degree in Information Technology from Open University Malaysia and completed secondary education at Sekolah Menengah Dato Hamzah.
This person is not in any teams
This person is not in any offices
Respond.io
21 followers
Respond.io is the leading social to conversational commerce platform that unifies customer communication, enabling enterprise businesses to extend their marketing, sales & support initiatives onto instant messaging with ease. Over 10,000 companies from 86 countries, including Klook, Decathlon, Abenson, Yoho, Roche, ShareChat and Bigo already use respond.io.