Responsive
Milcah U. serves as a Customer Success Onboarding and Enablement Specialist at Responsive, focusing on developing comprehensive onboarding programs and managing training initiatives for multiple teams. Prior to this role, Milcah held positions as a Customer Onboarding Consultant and Customer Success Manager at Optimove, where relationship management and client advocacy were key responsibilities. Milcah's experience also includes an Operations Supervisor role at Iron Mountain, overseeing client services and process improvement, and internships at CHANEL, Movado Group, Inc., and The Port Authority of New York & New Jersey, contributing to engineering and operational projects. Milcah earned a Bachelor of Engineering in Engineering/Industrial Management and a Graduate Certificate in Systems Engineering Management from Stevens Institute of Technology.
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Responsive
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Founded by a trio of former RFP responders in 2015, RFPIO streamlines the RFP response process through collaboration tools, a consolidated answer library, and an AI-enabled recommendation engine. With a single-minded focus on efficiency, we’re on a mission to give time back to our customers — giving them the freedom to spend their time on whatmatters most. We operate in 100 countries and serve over 70,000 users around the world. Customers include Microsoft, Adobe, LinkedIn, FireEye, and Google.