Andrea Goddard

Andrea Goddard has extensive experience in customer success and renewals, currently serving as AVP at RingCentral since April 2020, where responsibilities include overseeing renewals and aligning teams with organizational changes. Prior roles include Sr. Director and Director of Renewals at RingCentral, and Account Manager for Service Providers at IR. A significant tenure at Avaya from June 2003 to April 2018 involved various leadership positions in sales and services, focusing on strategic management and operational excellence. Achievements include exceeding extensive quotas, leading high-performing teams, and contributing to process improvements such as reducing maintenance contract processing time. Andrea holds a Bachelor of Business Administration in Marketing from Colorado State University, complemented by degrees in Business Administration-Marketing and Technical Journalism-Public Relations.