Gabriel Gomez

Gabriel Gomez has an extensive background in network operations and technical management, currently serving as the Director of Network Operations Center at RingCentral since May 2014. In this role, Gabriel oversees event and change management, focusing on monitoring and resolving alarms and production changes. Previous positions at RingCentral include Sr. SRE Technical Manager, where management of a team for alert and problem management was key, and Network Operations Shift Manager, leading a team in a 24/7 operations center. Earlier experience includes IT Support at SaveMart and Tier 3 Technician at RingCentral, where Gabriel was responsible for troubleshooting and escalating issues. Gabriel holds an Associate's degree in Computer Systems Networking and Telecommunications from ITT Technical Institute.