Rivian
Mary Iseral, M.A., serves as a Senior Analyst for Customer Feedback Programs at Rivian, overseeing feedback channels and processes to enhance customer experience. Previous experience includes a role as Voice of the Customer Program Manager at Google, where Mary managed customer satisfaction survey initiatives for Google Cloud, and as Business Insights Program Manager at Amazon, where Mary launched the driver experience survey program. Additional roles include gathering and analyzing employee experience data at Amazon and supporting organizational effectiveness at COHRE. Mary holds a Master of Arts in Industrial and Organizational Psychology from Middle Tennessee State University and a Bachelor's degree in Psychology from Louisiana Tech University.
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Rivian
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Rivian (NASDAQ: RIVN) exists to create products and services that help our planet transition to carbon neutral energy and transportation. Rivian designs, develops, and manufactures category-defining electric vehicles and accessories and sells them directly to customers in the consumer and commercial markets. Rivian complements its vehicles with a full suite of proprietary, value-added services that address the entire lifecycle of the vehicle and deepen its customer relationships.