ZL

Zainab L.

UX Research Lead at Rocket Travel by Agoda

Zainab L. is a seasoned UX Research Lead at Rocket Travel, a position held since January 2023, with prior experience as a Senior UX Researcher and UX Researcher at Scott's Cheap Flights from August 2021 to January 2023. Zainab also contributed as a UX Researcher at Sally Beauty from October 2020 to August 2021, and as a Content + QA Strategist at Hilti North America between January 2017 and October 2020. Early career experience includes roles as a Researcher & Grant Writer at Gregg Partners and an intern in Leadership & Employee Training at Southwest Airlines. Zainab holds a Master of Arts in Interaction and User Experience Design from the University of North Texas and a Bachelor of Science in Public Affairs with a concentration in Human Research from The University of Texas at Dallas.

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Rocket Travel by Agoda

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Rocket Travel Inc, part of Booking Holdings (NASDAQ: BKNG) group of companies, together with its affiliate Agoda company PTE LTE, partners with global brands to bring their customers rewarding and engaging travel loyalty experiences. We build unique travel sites that build customer loyalty through customized value propositions on hotel stays, renting cars or booking flights and activities. Our team is focused on supporting our partners and their customers, working to create customized programs that maximize rewards, create value, and build customer loyalty. Rocket Travel by Agoda also owns and operates Rocketmiles.com, its consumer facing platform where travelers can book hotels and earn loyalty points with more than 60 brands including American Airlines, Southwest Airlines, Amazon, and more. Our team works across the globe, in person and remotely. We have offices in Chicago, New York, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where our team works, we strive to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in our peopl The Rocket team also owns and operates Rocketmiles.com, its consumer facing platform where travelers can book hotels and earn loyalty points with more than 60 brands including American Airlines, Southwest Airlines, Amazon, and more. The team works across the globe, in person and remotely. We have offices in Chicago, New York, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where our team works, we strive to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in our people, and conducting regular team training that fosters collaboration and connectivity. All of these efforts help ensure that we’re promoting a supportive environment, where people are motivated to grow professionally and build rewarding travel experiences together.


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201-500

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