MH

Melissa H.

Manager, Customer Complaints at Rogers Bank

Melissa H. has extensive experience in customer complaint management and resolution, currently serving as the Manager of Customer Complaints at Rogers Bank since October 2021. Prior to this role, Melissa held various positions at Rogers Communications from November 2005 to October 2021, including Sr. Advisor Complaints and QA, Case Manager for Executive Response, the Office of the Ombudsman, and the Office of the President, as well as various roles in social media and customer solutions. Melissa's expertise in dispute resolution and customer service training further demonstrates a commitment to customer engagement and satisfaction.

Location

Toronto, Canada

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Rogers Bank

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Rogers Bank offers innovative credit cards that deliver unparalleled rewards. Our products and services are designed to maximize value for Rogers customers, with exclusive benefits that allow customers to get even more out of their Rogers services. Rogers Bank is a wholly owned subsidiary of Rogers Communications Inc. For more news and information about Rogers Bank, visit Rogers Communications on LinkedIn.


Industries

Headquarters

Toronto, Canada

Employees

10,000+

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