Sarah Herzig

Customer Success Manager at Routeware

Sarah Herzig has a diverse work experience spanning various roles and industries. Sarah started their career as a Painting Instructor at Uniquely Yours Boutique in 2012 and held this role until 2014. From 2013 to 2014, they worked as a Teacher at the Science Center of Pinellas County. In 2014, they joined Pinellas County Government, first as a Solid Waste Program Assistant from August 2014 to January 2016, and then as a Solid Waste Program Specialist from January 2016 to August 2021. Sarah'smost recent role is as a Customer Success Manager at Routeware, Inc., starting in August 2021. The summary showcases Sarah's ability to adapt to different industries and roles, highlighting their teaching experience, waste management expertise, and their recent shift into customer success management.

Sarah Herzig attended the University of South Florida from 2008 to 2013, where they pursued a Bachelor of Science (BS) degree in Environmental Science.

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St. Petersburg, United States

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Routeware

Routeware is a provider of on-board computers and software solutions to the solid waste and fleet industries.Routeware Global’s integrated software solutions provide smart cities and private haulers with capabilities including fleet automation, back-office and billing, route optimization, and digital communication and education tools. Headquarteredin Portland, Oregon, the company has offices and customers throughout the United States, the United Kingdom, and Canada. Our brands, products, and services include Routeware, Core Computing Solutions, EasyRoute, Webaspx, RouteOptix, Andrews Software Inc. (ASI), and now ReCollect.Managing routes--residential, commercial, or roll-off--is a dynamic, fluid process. Route changes, driver issues, run backs, and truck maintenance issues all compete for your attention. Traditionally, waste haulers have managed this challenging workload with paper, multiple dispatch sites, and expensive radio and cell phone communications.At Routeware, we've pioneered a system that automates all of that. Route adjustments, truck locations, and pick-up/drop-off activity are now communicated automatically between the truck and the office. Your trucks become rich data collectors, feeding everything they're doing back to the office in real-time. Using Routeware's powerful reporting tools, everyone in the office can see exactly what's unfolding on every route. This kind of visibility leads to cost savings, route consolidation, better driver management, reduction of paperwork, and increased revenue.From product engineering to sales and marketing, everything we do is focused on our customers--not only those who use our products but the tens of thousands of homes and businesses our hauling partners service every day. We understand that hauling is a mission-critical, 24/7 business, with the absolute need to pick up 100% of the trash 100% of the time. To do that, haulers need tools that let them see and manage everything that's going on with their drivers and trucks...and connect it with everything that's happening in the office. That's what we do; provide you with the means to transform your hauling operation into a lean competitive business.If these things are important to you--strengthening the driver/management relationship, increasing accountability, reducing costs, and improving the efficiency of your organization--give us a call. Let's start a conversation about how we can put the power of Routeware to work for you.