Rovio
Mikael Silvennoinen is an experienced Player Support Manager at Rovio Entertainment Corporation, specializing in maintaining older game portfolios and developing enhanced customer support platforms. Prior to this role, Mikael served as Player Experience Manager at Critical Force, where responsibilities included leading customer support teams, managing GDPR processes, and overseeing player communications across various channels. Mikael's career also encompasses positions in gaming as a professional player, streamer, and volunteer administrator, complemented by a background in culinary and delivery services. Mikael holds degrees in Information and Communication Technologies from Kajaanin Ammattiopisto.
Rovio
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Rovio Entertainment Corporation is a global, mobile-first games company that creates, develops and publishes mobile games, which have been downloaded over 4.5 billion times so far. Rovio is best known for the global Angry Birds brand, which started as a popular mobile game in 2009, and has since evolved from games to various entertainment and consumer products in brand licensing.