Gabriele Santini

Gabriele Santini is an experienced professional currently serving as a Customer Satisfaction Analyst at SACE since February 2023. Prior to this role, Gabriele held the position of Customer Strategy Analyst at SACE BT SPA for nearly 19 years, focusing on Voice of Customer, KPIs, transformation, and digital culture. Gabriele's background includes various positions in marketing, accounting, and administration, including roles as Marketing Specialist, Senior Accountant, and Junior Accountant at General Motors, and a call center operator at Vodafone and B2WIN. Gabriele has a strong educational foundation with courses in customer satisfaction analysis and customer experience management from prestigious institutions such as 24ORE Business School and LUISS Business School, as well as a degree in Economics and Business from Sapienza Università di Roma.