Safaricom
Kelvin Mutiso currently serves as the UX Chapter Lead for Financial Services (M-PESA) at Safaricom PLC, where leadership in the discovery and design of the Hustler Fund has contributed to over 23 million subscribers opting in and the disbursement of KES 52.9 billion. Prior roles include Product Designer at Kwara, where enhancements to the login/signup and loan application processes significantly increased user engagement and transaction volumes. Kelvin has held several design and management roles across various organizations, demonstrating expertise in UX/UI design, product management, and web design. Educational credentials include a Bachelor of Science in Computer Science from Riara University and advanced UX Design training from the Interaction Design Foundation.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.