Safaricom
Otieno Felix is an accomplished Principal Engineer at Safaricom PLC, specializing in Fraud Management Systems since November 2012, where responsibilities include leading a team in the development and customization of fraud detection solutions utilizing machine learning. Otieno has also designed and implemented umbrella systems for real-time fraud detection and has worked with a blockchain taskforce to combat identity theft and B2C fraud. Previously, Otieno held the position of VAS Planning Engineer at Safaricom, focusing on system capacity planning and optimization for value-added services. Prior experience includes serving as an IN and VPN Engineer at Telkom Kenya, where duties involved maintaining and updating telecommunications architectures, designing new product profiles, and conducting acceptance testing. Otieno's early career began at Linksoft Communications Systems Ltd as a Network Operation Center Engineer. Academic credentials include a BSc in Telecommunication and Information Engineering from Jomo Kenyatta University of Agriculture and Technology, complemented by training at Strathmore University and Viscar Industrial Training Centre.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.