John W. Waller

John W. Waller is a seasoned Principal Technical Writer at SAS, with a career that spans from September 1999 to the present. Prior experience at IBM includes roles as Website Lead for Jazz.net, where direction and leadership for content development improved user experiences, and as an Information Architect for various initiatives, including the Lotus Greenhouse website and LotusLive Business Partner integrations. Waller has successfully driven user-experience strategies, managed redesigns, and contributed to information development across multiple WebSphere products. Educational qualifications include a degree from the University of North Carolina at Chapel Hill.