Scouts NSW
Lloyd Nurthen currently serves as a Senior Manager of Enterprise Customer Success at Medallia, the leader in Experience Management, since June 2023, while also holding the position of Chief Commissioner at Scouts NSW since April 2023. Previously, Lloyd operated as the Global Customer Experience Manager at Nearmap from June 2021 to June 2023, focusing on transforming customer experiences through insights and engagement strategies. Lloyd's extensive experience at Woolworths Group from June 2010 to June 2021 includes roles such as Group Listening Program Manager and Voice of Customer Program Manager, where significant contributions were made to customer feedback programs and cross-functional collaboration. Lloyd holds an MBA from Macquarie Business School and has earned the Queens Scout Award from Scouts Australia, complemented by a Certificate III in Frontline Management.
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Scouts NSW
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Scouts NSW provides young Australians aged 5 to 25 with fun and challenging opportunities to grow through adventure. With over 18,000 youth and adult members from various cultural and religious backgrounds and with varying abilities, Scouts is one of the largest and most successful youth organisations in New South Wales. Today’s Scouts can take part in an extraordinary variety of outdoor activities, from ‘traditional Scouting skills’ such as camping and bush craft, through to more extreme challenges such as abseiling, overnight hiking, rafting, canoeing, canyoning, snow activities, rock climbing, sailing and even flying! Scouts can also become involved in performing arts, leadership development, community service, amateur radio operation, environmental projects, large-scale Australian events such as Cuborees, Jamborees and Ventures, international events, and service projects in developing countries. At Scouts NSW, we put the needs of young people first. Our youth led, adult supported approach ensures our youth members are always at the forefront of our program and gives them the platform to take a constructive place in society as responsible citizens and as members of their local, national and international communities.