Luis Marcano-Serrano

Customer Relationship Executive at SD Worx UK

Luis Marcano-Serrano is a skilled professional with extensive experience in customer relationship management and technical support. Currently serving as a Customer Relationship Executive at SD Worx UK & Ireland since August 2019, responsibilities include refining service processes and assisting customers with various communications. Prior roles include Technical Support Representative Tier 2 and Tier 1 at PTW, Rehabilitation Assistant at Swanborough House, Purchasing Executive at Mascomo SL, Sales Executive at SOBRE2RUEDAS BICIMENSAJEROS MÁLAGA, and Financial Consultant at StateTrust Investments. Additionally, experience encompasses credit management and administration as an Independent Letting Administrator and Executive Business Consultant at Banco Mercantil. Luis holds a Master's degree in Business, Management, Marketing, and Related Support Services from Universidad de Málaga and a Bachelor of Applied Science in Economics from Universidad Central de Venezuela.

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Glasgow, United Kingdom

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SD Worx UK

In today’s new world of fluid work, people want to be inspired by what they do and have the freedom to focus on what matters. Organisations need a dynamic, motivated workforce empowered by smart technology. As a leading European provider of integrated HR solutions, SD Worx turns HR into a source of value for their customers’ business and the people that work for them. SD Worx delivers HR solutions across the entire employee lifecycle, from paying employees to attracting, employing, rewarding and developing the talent who make businesses succeed. SD Worx powers performance through four core capabilities: software, outsourcing, consultancy and data-driven insights. More than 82,000 small and large organisations across the globe place their trust in SD Worx and its +75 years' worth of experience. SD Worx offers its HR solutions in 150 countries, calculates the salaries of approximately 5.2 million employees and ranks among the top five worldwide. The more than 7,000 employees operate in Belgium (HQ), Austria, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Mauritius, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. In 2022, SD Worx achieved a consolidated revenue of EUR 962 million.


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1,001-5,000

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