Second Nature
Stephanie Petty is a seasoned professional in client experience and customer success, currently serving as Senior Manager of Client Experience at Second Nature since April 2024. Prior to this role, Stephanie held the position of Associate VP of Client Services at Walker Information from July 2023 to April 2024. At Medallia, from January 2020 to February 2023, Stephanie served as a Senior CX Advisor and also as a CX Advisor on Embedded Experts. Stephanie's career began at Evolve, where from September 2012 to April 2019, leadership included roles as Director of Customer Success & Support and Sr. Manager of Customer Success & Support, contributing to the operations of a team supporting over 10,000 vacation rental property listings. Earlier experience includes various roles at Vail Resorts from November 2010 to September 2012, focusing on reservations. Stephanie holds a B.A. in English from Boston College and has studied at Charles University.
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Second Nature
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Second Nature is redefining professional property management with our fully managed Resident Benefits Packages. RBP by Second Nature is a custom suite of benefits for your residents that elevates their experience while adding profit to your bottom line.