Gustavo Malta

Gustavo Malta is a Customer Success Manager specializing in onboarding for the LATAM and Brazil markets at Semrush since April 2024, where responsibilities include delivering impactful 1:1 demos and hosting educational webinars for clients. Prior experience includes serving as the Business Owner at LinguaSumus from March 2020 to April 2024, where a unique teaching methodology was developed for over 3,000 lessons catered to professionals. Gustavo Malta also held the position of International Business Manager at Santander from September 2019 to February 2020, achieving a 14% customer base expansion and a 20% increase in financing revenue. At trepantech, Gustavo Malta worked as Business Unit Manager and Assistant Manager, optimizing operations and marketing strategies, and started as a Customer Support Specialist, significantly improving customer satisfaction metrics. Educational qualifications include an MBA in International Business from Antai College of Economics & Management and a BS in Science and Technology from Universidade Federal do ABC, with additional engineering studies at Shanghai Jiao Tong University.