SERC Reliability Corporation
Nancy DeLeon is an accomplished engineer in the field of situational awareness, currently serving at SERC Reliability Corporation since July 2023. Prior to this role, Nancy held significant positions, including NERC Certification Instructor at SOS Intl. from July 2016 to July 2023 and Chief Operating Officer at Energized Training from February 2017 to February 2020, where the focus was on power system training for NERC certification and continuing education. Nancy's earlier experience includes serving as Program Manager, Operations at SERC Reliability Corporation and Senior Technical Trainer at SOS Intl., contributing to power system operations and training development. Additionally, Nancy managed the NERC System Operator Certification Program as Personnel Certification Manager at North American Electric Reliability Corporation and gained foundational experience in technical training at Duke Energy Corporation. Nancy holds a Bachelor of Science degree in Applied Science from The University of Alabama and additional education from the University of North Carolina at Charlotte.
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SERC Reliability Corporation
The electric grid is vital to our everyday lives. It is fundamental for the health, safety, and well-being of our communities, and provides the platform for our economy and our societal and technological advancements. SERC’s mission is to reduce risks to the reliability and security of the electric grid (also known as the bulk power system) for today and the future. To achieve this mission, we maintain a diverse team of experts across numerous disciplines in order to address the complex, evolving, and dynamic challenges facing the grid. Our team also partners with the best and brightest individuals from both the power industry and the federal government to understand and address the challenges facing the grid. These key partnerships make our work more informed, pragmatic, responsive, and impactful. We are one of only six companies across North America that is responsible for this important work under Federal Energy Regulatory Commission approved delegation agreements with the North American Electric Reliability Corporation. Our company is specifically responsible for the reliability and security of the electric grid across the southeastern and central regions of the United States. This area covers approximately 630,000 square miles and serves a population of more than 91 million. It includes all or portions of Florida, Georgia, Alabama, Mississippi, Louisiana, Texas, Oklahoma, Arkansas, Missouri, Iowa, Illinois, Kentucky, Tennessee, Virginia, North Carolina, and South Carolina.