Diane Clarkson

Diane Clarkson is a seasoned professional with extensive experience in editorial content strategy and digital transformation. Currently serving as the Director of Editorial and Content Strategy at ServiceNow since October 2018, Diane leads a team to create impactful narratives about the platform's use. Previous roles include Director of Digital Transformation Leading Practices Content & Editorial at ServiceNow, Senior Manager of Global Voice of Customer Programs at Equinix, and Senior Director of Market Insight at SONIFI Solutions, Inc. Diane has also held positions at North Tea Consulting, Forrester Research, JupiterResearch, Travel CUTS, and the Australian Automobile Association Tourism. Diane holds a Master of Arts in Marketing and Public Affairs from the University of Sydney, an Honours BA from the University of Toronto, and a Digital Transformation Certificate from Stanford University.