Servion Global Solutions
Manu Yegnaraman has over 25 years of industry experience, with a particular focus on customer experience management. Manu has held various leadership roles in companies such as Acqueon and Servion Global Solutions, where they were responsible for sales, marketing, go-to-market strategy, and product development. Currently, they serve as the Vice President of Global Alliances at Acqueon, overseeing the growth and success of the company's Alliances business and the adoption of their Conversational AI driven products worldwide. Prior to their current role, Manu held several roles at Servion Global Solutions, including Vice President of Strategic Business Development, Vice President of Managed Services and Cloud, and Vice President of Solution Consulting. Manu also held roles at Servion and PC India earlier in their career.
Manu Yegnaraman completed their MBA in Systems at the University of Madras in 2012. Before that, they attended Alpha Matriculation School from 1982 to 1989, up until class 8. In addition, from 1983 to 1987, they also attended RKM SOUTH, but no degree or field of study is specified.
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Servion Global Solutions
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Servion enables business transformation for enterprises in the area of customer experience management (CEM). Over the past two decades, Servion has evolved from being a single channel (voice) interaction expert to being an industry pioneer in omnichannel customer experience. Servion manages over 10 billion customer interactions annually across 60 countries in 6 continents.