Sharpen
Rebecca Ervin Burdick is currently the Manager of Customer Success at Sharpen, where responsibilities include driving growth, retention, and customer satisfaction through collaboration with cross-functional teams. Prior to this, Burdick served as an Account Manager at Sharpen, focusing on expansion opportunities within key and growth accounts. At Plum Voice, Burdick held positions as Director of Business Development and Senior Customer Success - Account Executive, driving revenue growth and improving account management processes. Burdick's experience also includes roles as a Therapeutic Specialist at Gilead Sciences, a RelayHealth Product Specialist at McKesson, a Pharmaceutical Sales Representative at sanofi-aventis, and a Senior Sales Executive at The Plum Group, Inc. Burdick holds a Bachelor of Business Administration in International Studies and Marketing from the University of Georgia - Terry College of Business.
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Sharpen
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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.