Miroslav Grozdanov

Technical Support Manager at Shelly Group

Miroslav Grozdanov has a Bachelor's degree in Telecommunications Engineering from Technical University of Sofia, and also completed an Erasmus+ Traineeship at Universidade de Aveiro. At Allterco Robotics, Miroslav has held positions such as Technical Support Manager, where Miroslav managed 2 support teams for different product lines and grew the team from 3 to 14 members. Prior to that, at Interoute, Miroslav worked as a Junior Service Desk Engineer, providing first-line network support and handling technical escalations. Their responsibilities have included providing pre-sales and after-sales technical support for IoT devices, diagnosing and troubleshooting firmware and hardware problems, as well as providing second level technical support to B2C and B2B customers.

Location

Sofia, Bulgaria

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Shelly Group

Shelly Group AD is a technology holding company that stands for innovation through the development, manufacture, and distribution of high-quality IoT products. End users and their needs are always at the heart of development. Shelly Group was founded in Bulgaria and works with a team of talented developers who are dedicated to producing competitive and user-friendly products. The Group consists of 6 subsidiary companies and has offices in Bulgaria, Germany, and Slovenia as well as in China and USA. Shelly Group’s products have already conquered over 100 markets.


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Headquarters

Lozenets, Bulgaria

Employees

51-200

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