Shiftbase
Niels Rijneveld is an experienced professional in customer success management and business development. Currently serving as the Manager of Customer Success at Shiftbase, Niels has previously held roles such as Manager Customer Support at LiveAboard.com, where responsibilities included managing customer success for a substantial inventory of vessels and onboarding new accounts. Niels has expertise in partnership development and operations, demonstrated while leading a team at Scubago and enhancing B2B partnerships. Additional experience includes positions in sales management and operations at Moana Cruising, as well as educational roles related to marine biology and diving instruction. Niels holds multiple degrees in marine biology and management from reputable institutions, including the University of Groningen and Wageningen University & Research.
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Shiftbase
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Shiftbase is an online application in which a work schedule can be created, worked hours can be registered and the personnel administration can be kept. Every employee has his or her own log-in data and can use the computer or mobile app to view data such as their work schedule, registered hours, plus and minus hours and holiday hour balance. Based on extensive access rights, it is possible to determine which employees have what access rights and possibilities.