Shovels
Alex Brown is a skilled Technical & Content Writer with extensive experience across multiple roles in the technology sector. Currently at Shovels since August 2024, Alex previously served as a Technical Writer & Senior Customer Success Advisor at Uptime.com, where responsibilities included developing and maintaining comprehensive documentation, collaborating with Product and Engineering teams, and creating content for marketing initiatives. Prior roles include Technical Support Specialist, where Alex contributed to documentation and technical content, as well as managing technical demonstrations for clients. Alex's experience also encompasses work as an Online Sales Manager at Top Land Trading and as a Technical Writer on various projects through a consultancy, focusing on crucial technical topics like DevOps and cybersecurity. Alex holds a Bachelor of Arts in History from the University of Washington.
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Shovels
Shovels provides go-to-market data for the building trades. We tag and tie 100 million building permits with 4 million contractors nationwide so companies can build software products and GTM solutions for the construction industry.