Simplex
Jagannatha Monge Sanchez is an experienced professional specializing in fraud analysis, technical support, and customer service. Currently serving as a Fraud Analyst at Simplex since October 2020, Jagannatha reviews fraud alerts, investigates fraud trends, evaluates website risks, and communicates with stakeholders regarding data privacy compliance. Previous roles at Simplex include Technical Support Specialist and Customer Support Specialist. Additionally, Jagannatha has experience as an Information Technology Support Specialist, Kitchen Administrator, and Cook. Prior roles also encompass Product Sales Analyst and Operations Supervisor at Telvista, with responsibilities for KPI management and team development. Jagannatha started a career in the electrical field as an Electrician at Instituto Costarricense de Electricidad. Educational background includes attendance at Universidad del Valle de México in 2017.
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Simplex
Fully regulated as a financial institution, Simplex processes credit card payments with a 100% fraud protection guarantee – in case of a fraud chargeback, the merchant gets paid by Simplex. Utilizing its cutting-edge fraud prevention solution and AI technology, Simplex blocks fraudulent users and allows legitimate users to complete payments,thereby, increasing conversion rates and enabling merchants to focus on their business growth. In today's banking echo-system Crypto-related businesses are underserved. Simplex enables personal individuals and businesses to get an EU IBAN account for their banking activity having all the necessary payment account functions